Terms of Service

The Service

Showpiece is a platform that lets visual creatives organize, publish, deliver, and monetize their work — including portfolios, client galleries, bookings, and payments. We provide the tools; you are responsible for how you use them and for your relationships with your own clients.

Accounts

You must provide accurate information, keep your credentials secure, and be at least 16 years old. You are responsible for activity under your account and, where you invite teammates to a workspace, for their access.

Your content

You retain all ownership of the content you upload. You grant Showpiece a limited license to host, store, process, and display that content solely to operate the Service for you (for example, generating previews, serving galleries you share, and delivering files). You represent that you have the rights to the content you upload and the right to share it.

Acceptable use

You agree not to use the Service to:

• upload or share content that is illegal, infringing, or that you lack rights to;
• upload sexual content involving minors or any unlawful material;
• violate others' privacy or intellectual-property rights;
• abuse, overload, probe, or attempt to break the Service or its security;
• use the Service to send spam or for fraudulent payments.

We may suspend or remove content or accounts that violate these Terms.

Plans, fees & payments

• Subscriptions. Paid plans (Pro, Studio) are billed in advance on a monthly or annual basis through Stripe and renew automatically until cancelled. You can cancel anytime from your billing page; cancellation takes effect at the end of the current period. Fees are non-refundable except where required by law.
• Transaction fees. On the Free plan, a platform commission applies to client payments you collect through the Service (deposits, downloads, invoices, proposals, print margins). Paid plans reduce or remove this commission as described at sign-up. In addition, standard payment-processing fees (Stripe's prevailing rates, e.g. 2.9% + 30¢ for cards; less for ACH bank debits) are deducted from client payments on all plans.
• Creator payments. Payments from your clients (deposits, downloads, invoices, proposals, prints, gift cards) are processed via Stripe Connect and paid to your connected Stripe account. Showpiece does not hold your funds and is not a party to the transaction between you and your client. You are responsible for delivering the services or goods your clients pay for, for any refunds, and for applicable taxes.
• Print orders. Prints your clients order are produced and shipped by a professional print lab (currently Prodigi) on your behalf. You choose the products and set the prices; the sale is between you and your client. Production and delivery timelines are the lab's; if an order arrives damaged or defective, we'll help coordinate a reprint with the lab, but client-facing refunds remain your responsibility.
• Gift cards. Gift cards purchased on your booking page are issued by you, redeemable only toward your services, and paid to you in full at purchase. You are responsible for honoring outstanding balances and for complying with laws that apply to gift instruments you issue (including any restrictions on expiration).
• Storage. Plans and add-ons include storage limits; uploads beyond your limit may be blocked until you upgrade or free space.

Messaging (email & SMS)

The Service sends transactional messages — booking notifications, reminders, client message threads, and similar — by email and, where enabled, by SMS from a platform phone number. Message and data rates may apply to SMS; recipients can opt out of texts at any time by replying STOP. By entering a phone number (yours or a client's who has given it to you for their booking), you confirm the number's owner consents to receive these service-related messages. The Service is not for marketing blasts, and you may not use it to send unsolicited messages.

Contracts & electronic signatures

The Service lets you send contracts, proposals, and forms that your clients review and sign electronically (typed-name signature with a recorded timestamp and IP address). You and your clients consent to transacting electronically; electronic signatures collected this way are intended to be legally effective under applicable e-signature laws. Showpiece is not a law firm: starter templates are provided for convenience, are not legal advice, and you are responsible for the content and enforceability of the agreements you send.

Third-party services

The Service integrates optional third parties (e.g. Stripe, Google, Microsoft, Dropbox, Instagram/Meta, Twilio, Prodigi, Resend). Your use of those features is also subject to those providers' terms — for example, connecting Instagram is subject to Meta's platform terms — and we aren't responsible for their services.

Our intellectual property

The Service itself — software, design, and brand — belongs to Showpiece. These Terms grant you no rights to it beyond using the Service as intended.

Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access for violations of these Terms or to protect the Service. On termination, your right to use the Service ends; provisions that should survive (e.g. payment obligations, disclaimers, limitations) will survive.

Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind. We don't guarantee it will be uninterrupted, error-free, or that data will never be lost — keep your own backups of important work.

Limitation of liability

To the fullest extent permitted by law, Showpiece will not be liable for indirect, incidental, or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

Changes to these Terms

We may update these Terms; we'll revise the “last updated” date and, for material changes, provide notice. Continued use after changes means you accept them.

Contact

Questions: support@showpiece.studio.